ProcedureFlow to present at the Call & Contact Centre Expo in London, England

ProcedureFlow is pleased to announce that we will be exhibiting and presenting at the Call & Contact Centre Expo in London, England.

ProcedureFlow’s Micah Peterson will present Solving the Mystery - How To Make Your Agents Experts Faster. This session will focus on how to reduce training time and help agents have better customer conversations through their challenging first few months on the phone.

Taking place on the 21st and 22nd, Call & Contact Centre Expo is an informative and captivating exhibition and conference designed to showcase the latest and most effective developments within the customer engagement world.

Boasting an unparalleled lineup of 700 cutting-edge suppliers, 200 interactive masterclasses and 500 expert-led seminars overall - Call & Contact Centre Expo will attract an audience of over 4,000 CX Directors, Information Technology professionals and contact centre decision makers.

This event has acquired sought-after speakers working for world-leading business organizations, and houses suppliers of innovative products and services in everything from unified communications and cloud solutions to payment security, voice analytics and robotics.

If you’re interested in viewing ProcedureFlow’s presentation and attending the Call & Contact Centre Expo, get your free ticket!

About ProcedureFlow

ProcedureFlow is a next-generation knowledge management SaaS product designed to help organizations visualize their processes and procedures and empower teams to access updated information while meeting compliance requirements.

For more information, visit procedureflow.com or follow us on social media @ProcedureFlow.