ProcedureFlow is pleased to announce and welcome Tom Breneol as Vice President of Business Development.
Tom comes to ProcedureFlow with over 32 years of experience in the communications and software industry, including his previous role as Regional Vice President for Genesys. Tom led the Genesys global relationship partnership with IBM, focusing on cooperative applications in the customer experience market with IBM’s artificial intelligence, cognitive and machine learning initiatives.
“I am absolutely thrilled to have Tom on board” says Daniella Degrace, CEO of ProcedureFlow. “Tom’s depth of industry knowledge and market expertise will help drive our aggressive growth and strategic long-term positioning.
Prior to Genesys, Tom spent 12 years with Manitoba Telecom Services. There he took on several key roles in business development including an appointment to the new revenue opportunities committee and a three-year working assignment with the Premier’s economic development team.
“ProcedureFlow is revolutionizing training in the contact center industry” says Breneol. “The company is and will be experiencing rapid growth, and I am elated to be on the journey with them”.
ProcedureFlow is a next-generation knowledge management SaaS product designed to help organizations visualize their processes and procedures and empower teams to access updated information while meeting compliance requirements.
For more information, visit procedureflow.com or follow us on social media @ProcedureFlow.